COURT QUALIFIED ALARM EXPERT AND CERTIFIED FRAUD EXAMINER GETS SCIENTIFIC RESULTS

Reported Claim: In a claim of lightning damage to the burglar alarm system at a very large residence, the alarm company advised the insurance carrier that, not only the security equipment, but all of the protective wiring in the home, would have to be replaced to comply with new electrical code requirements.

Actual Findings: Our expert analysis determined that the system wiring was pre-wired into the structure and was fully functional. With no need for replacement wiring, the claim was reduced from $15,000 to $2,500. To substantiate our position, we reviewed the code and confirmed our findings with the local electrical inspector.

Reported Claim: A claim was made for lightning damage to a residential burglar alarm system.

Actual Findings: The homeowner had never used the alarm and it was determined that the installed system was never functional.

Reported Claim: An estimate of $3,200.00 was presented to the insurance company for lightning damaged alarm equipment protecting the entire home.

Actual Findings: The original burglar alarm system never protected the entire home, only a small portion of the premises. Therefore, the claim was reduced by 60%.

Reported Claim: A high-technology master control panel was claimed to be damaged by lightning.

Actual Findings: Our investigation revealed that the components requiring replacement (according to the estimate) were wireless components and could not have been affected by lightning. In fact, the alarm company was unfamiliar with the equipment, not knowing either how to program or use it. Therefore, they determined that it would be easier for them to have the homeowner file an insurance claim so that new, familiar equipment could be installed. There was nothing wrong with the system at all.

Reported Claim: Lightning damage was reported to burglar alarm equipment in a high-risk commercial business location.

Actual Findings: Only a fuse had blown and needed to be replaced.

Reported Claim: A fire alarm system, including smoke detectors, was claimed to be hit by lightning at an insured’s premises.

Actual Findings: We found no evidence that a fire alarm system had ever been installed.

Reported Claim: Parts and labor for a master control panel, keypad, and transformer are billed to the insurance company for an actual lightning damage hit.

Actual Findings: While this equipment was actually hit by lightning, the manufacturer includes the keypad and transformer with the control panel, as part of the package. After this determination, the price for these parts and labor were significantly reduced.

To achieve realistic claims analysis, insurance firms should establish a lightning damage claims alarm program with the assistance of The Lightning Damage Claims Institute.

FULL VALUE FOR YOUR EXPERT CONSULTATION

At IDS Research & Development, Inc., we have earned the reputation of giving clients full value for our expert consultation services.

For as low as $150.00 per file, we can provide insurance professionals with the effective determination of lightning damage to alarm equipment. While not disrupting the claims process whatsoever, we will provide timely, certified verification and/or cost estimates.

With our technologically-sophisticated services and over 25 years of industry experience, we are able to make the required evaluation without going on-site in most cases.

EXPERIENCE.   ACCURACY.   PROFESSIONALISM.

The Lightning Damage Claims Institute^TM has established a tradition of excellence in providing expert consultation in hundreds of lightning damage claims involving burglar, fire alarm systems, and other types of low voltage systems and equipment nationwide.

With our expertise and experience, The Lightning Damage Claims Institute^TM can help insurance professionals effectively investigate, evaluate, and adjust lightning damage claims for any type of burglar, fire alarm system or electronic equipment nationwide.

With more than 35 years of industry experience, President Jeffrey D. Zwirn, CPP,CFPS, CFE, DABFET, CHS-III, SET, is a nationally recognized and court qualified alarm expert.

Other Services Provided

The Lightning Damage Claims Institute^TM offers powerful expert resources to help you affordably and accurately evaluate lightning damage claims to alarm equipment nationwide. As specialists, we can assist you in addressing the unique challenges presented by these types of claims.